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How tk1996 Handles Your Personal Information

When you open an account and use bKash, Nagad, or Rocket to fund it, you share certain personal details with us — and this policy explains exactly what we collect, why we collect it, and how we keep it secure.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access your dataClear data retention termsContact path for data requests
tk1996 How tk1996 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling You Can Check

Security and transparency are built into how we operate account data — not added as an afterthought. Here is what we do in practice to keep your information handled correctly.

Encrypted Account Storage

Your account credentials and payment wallet details — whether bKash, Nagad, or Rocket — are stored using encryption so they cannot be read in plain text by unauthorised parties.

Cookie and Session Control

Session cookies keep you logged in during an active visit and expire when you close the browser. Persistent cookies that track lobby behaviour can be cleared through your device or browser settings.

Data Retention Period

We keep your account and transaction records for the period required by the obligations that apply in eligible regions. Once that period ends, data is deleted or anonymised unless you have an open account.

Right to Request Access

You can ask us to confirm what personal data we hold about your account, correct any inaccurate details, or request deletion — subject to any retention obligations in your eligible region.

DATA REQUEST CONTACTS

Reach Us About Your Privacy

Live Chat Open the chat widget from any page in your account dashboard to reach our support team directly with privacy or data-access questions.
Email Support Send your data request or deletion query to our support address. We respond to privacy-related emails within the timeframe stated in this policy.
Account Settings Some data preferences — including marketing communications — can be managed directly from the privacy section inside your account settings on mobile or desktop.

Common Questions About This Privacy Policy

These are the questions we hear most from account holders about how their data is used, stored and managed on our platform.

We collect your name, contact information, and the wallet details you link for bKash, Nagad, or Rocket payments. Device and session data is collected automatically when you log in.

We share wallet details only with the payment processor needed to complete your transaction. That sharing is limited strictly to what is required to verify and settle the deposit or withdrawal.

Retention periods depend on the obligations that apply in your eligible region. We keep records as long as your account is active and for any period required after closure.

Yes. Contact us via live chat or email with your account details and a data-access request. We will confirm what information we hold and provide it within a reasonable timeframe.

Send a deletion request through our support email or live chat. We will process it subject to any retention obligations in your region — some records may need to be kept by law.

This policy covers all account activity on the platform. Whether you can access our service depends on your local law and eligible regions — please check the applicability in your area.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.